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At PROADVISE BUSINESS SOLUTIONS, S.A., we design customized solutions that combine technology, talent, and optimized processes to fit each company's DNA. Our sectorized approach guarantees quality service and a coherent experience aligned with our clients' business objectives.
Learn how we work alongside leaders across multiple industries to transform customer service into a driver of growth and loyalty.
Specialized support for tech companies that grow at the pace of innovation
Technology companies face unique challenges: frequent launches, accelerated scalability, and demanding customers with technical expertise. Our call center service is ideally suited to these dynamics. We implement omnichannel support, intelligent automation, and agents trained in technical terminology to offer a coherent, agile, and decisive service. Thus, we accompany product, technical support, and customer experience teams at every growth stage.
The flexible and scalable ally that every startup needs
From the first customer to the first million, startups need operational agility without compromising quality. Our approach accompanies iterative business models, rapid launches, and lightweight structures. We offer fast deployment, on-demand support, and actionable metrics so you can make informed decisions, scale with order, and stay connected to your users.
Security, compliance, and efficiency for the new financial world
Trust is everything in the financial sector. That's why we provide care that complies with regulatory standards (such as PCI-DSS), robust security protocols, and agents trained in traditional financial services and fintech, whether digital onboarding, transactional support, or claims management, our operation guarantees accuracy, speed, and professional treatment.
Customer service solutions for a sector that never sleeps
Operating in telecommunications means handling millions of interactions, often urgent. Our infrastructure and equipment are prepared to offer technical, commercial, and after-sales support with high volumes, fast response times, and 24/7 operational continuity. We help telcos reduce churn, increase satisfaction, and solve problems efficiently.
Empathetic and efficient care for people on the go
Whether it's recruitment, benefits management, or internal support, we help HR companies to provide friendly, clear, and agile service. Our agents are trained to understand the sensitivity of human processes and support information, follow-up, and containment in each contact.
Care that understands your rhythm and takes care of your key relationships
We know that agencies and consultants live off their relationships. That's why we offer a service model that becomes a natural extension of the account team: tracking, reporting, support, and managing customers with brand awareness, campaigns, and context. Ideal for delivering excellence while scaling your operation.
Human, clear, and professional support for a sensitive sector
Health care requires precision and empathy. Whether for shifts, assistance on telemedicine platforms, or patient follow-up, we design respectful, safe, and understandable experiences. Our teams understand the value of every human contact in this industry and reflect it in every interaction.
Care that converts buyers into loyal customers
We accompany the buying cycle: inquiries, recommendations, follow-up, change management, and returns. Our multichannel agents provide fast, friendly, and decisive service, key to reducing abandoned carts and increasing loyalty. We easily integrate with your e-commerce systems for a frictionless experience.
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